For Brands
Your social channels generate thousands of DMs and comments. Most go unanswered. Kloya responds to every one instantly, in your brand voice, turning casual interest into real opportunities.
Start for freePowerful tools that work while your team sleeps.
Respond to customer DMs instantly, 24/7. The AI learns your brand voice and product knowledge to give accurate, helpful answers.
Reply to comments on your posts automatically. Thank customers, answer questions, and drive engagement without manual effort.
Upload your product info, FAQs, and pricing. The AI uses this to give specific, accurate answers — not generic responses.
Set up keyword-triggered DMs. When someone comments a specific word on your post, they automatically get a personalised DM.
Track response rates, fan engagement, and bot performance. See which conversations are converting.
Manage multiple brand accounts from one dashboard. Each with its own voice, knowledge base, and settings.
Why this matters
When someone comments on a product post, they're already interested. If that comment sits unanswered for a day, they've moved on — and Instagram stops prioritising the post because the thread went quiet. Kloya replies in seconds, handles product questions in your brand voice, and keeps the reach window open while the post is still warm.
Instagram has publicly confirmed interactions as a core ranking signal, with first-hour activity weighing heaviest.
Link your Instagram or Threads account in one click. Kloya syncs your inbox and comments automatically.
Set your tone, upload your FAQs and product info, and define your guardrails. The AI learns how your brand communicates.
Flip the switch and Kloya starts responding to DMs and comments instantly. Monitor everything from your dashboard.